Privacy Policy

This privacy policy sets out how D2H Solutions Ltd trading as Integro Pharmacy uses and protects any information that you provide when you use this website. Company information can be found in the About Integro section of the website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2010

We may collect the following information:

  • Your name, date of birth and contact information including e-mail address
  • Whether you are exempt from prescription charges and if so, why
  • Prescription details
  • Details of any medical conditions and known drug allergies

We require this information to

  • Provide you with the service that you have requested from us.
  • Comply with various regulations issued by the Royal Pharmaceutical Society of Great Britain (RPSGB) and the NHS
  • We may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. The NHS requires that we undertake an annual patient satisfaction survey. We may contact you by e-mail, telephone, fax or mail. We may use the information to customise the website and our service according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data are removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us at

We will not pass your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of £10 will be payable. If you would like a copy of the information held on you please write to:

Integro Pharmacy

Unit 4, The Alpha Centre

North Lane



GU12 4RG

If you believe that any information which we hold about you is incorrect or incomplete, please write to, or e-mail us, as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Integro Pharmacy is a distance selling pharmacy. We’re a homecare delivery service for your prescription medicines, so you can obtain them conveniently and safely.  And you don’t have to drive to a pharmacy, stand in a queue or wait.  You can order for yourself, your Mum, your Dad, or your kids at boarding school.

Visiting Hours

Mon – Fri

8:00 am – 8:00 pm

Mon – Fri

8:00 am – 8:00 pm

Mon – Fri

8:00 am – 8:00 pm